Policy

  1. Travel fee is charged to each Venue. Price on application.
  2. Due to the popularity of my cakes I advise you book as early as possible! Months or even a year ahead is advised. Upon applying on our enquiry form we will contact you usually within 48 hours.
  3. To secure your cake, a deposit of $100 is required. The deposit must be made when confirming you would like your cake for a certain date. This can be paid via master Card, Visa and PayPal on my website or in cash during a consultation. Receipts provided. Balance must be paid one week prior to the cake being dropped off to your location, or cash payment on the day if picking the cake up.
  4. RSVP policy - Due to the amount of time spent making decorations for your cake, refunds for the deposit of a cake, due to cancelation one month before the due date can not be given.
  5. Cakes Eleven assumes no responsibility or liability for accidents or damage after the cake is dropped off to the venue.